Acceptance of the Terms
By accessing and using Cardiff Poker, you agree to be bound by these Terms & Conditions. Please read them carefully before creating an account or participating in any gaming activities on our platform.
Eligibility Requirements
To use Cardiff Poker's services, you must meet the following eligibility requirements:
You are at least 18 years old (or the minimum age required by your jurisdiction).
You have a valid email address and phone number.
You agree to provide accurate information during account registration and comply with our verification procedures.
Geographic Restrictions
Cardiff Poker is available only in countries where online gaming is permitted. We reserve the right to restrict access from certain jurisdictions or terminate accounts if we reasonably believe you are accessing Cardiff Poker from a restricted country.
Account Registration Rules
When registering for an account, please ensure:
You provide accurate and complete information.
Your username and password meet our minimum security requirements.
You agree to receive communications from us about your account, promotions, and other essential updates.
One-Account-Per-User Policy
You can have only one active Cardiff Poker account at any given time. Attempting to create multiple accounts will lead to immediate termination of all affected accounts.
Identity Verification and KYC
We may request identification documents from you for verification purposes. This is a mandatory process designed to prevent identity theft, money laundering, and other financial crimes.
Account Accuracy Obligations
You are responsible for maintaining accurate information on your Cardiff Poker account. Failure to do so will lead to potential issues with bonus redemption, withdrawals, or even termination of your account.
Account Security Responsibilities
To keep your account secure:
Use a strong password that meets our minimum requirements.
Do not share your login credentials with anyone.
Regularly update and refresh your security settings as per our guidelines.
Restricted Behaviour and Prohibited Activities
Cardiff Poker reserves the right to restrict or ban you from using our platform if we reasonably believe you have engaged in any of the following behaviors:
Multi-accounting, collusion, or similar forms of cheating.
Hacking, cracking, phishing, or attempting unauthorized access to accounts.
Promoting illegal activities through Cardiff Poker.
Bonus and Promotion Rules
Offers are subject to specific terms outlined within each promotion's details. Failure to comply with these rules may result in bonus removal or account penalties.
Wagering and Gameplay Conditions
When participating in games on Cardiff Poker, you agree:
To wager responsibly.
Not to use third-party software or tools for manipulating gameplay or outcomes.
Compliance with our system settings regarding betting limits and intervals.
Bonus Abuse Prevention
We reserve the right to cancel bonuses or take other measures if we reasonably believe you have abused a bonus offer. Examples of such abuse include:
Creating multiple accounts solely to receive welcome offers.
Manipulating game outcomes for bonus purposes.
Deposits and Withdrawals (Supported by Source Material)
To facilitate transactions on Cardiff Poker, please follow these guidelines:
Use approved deposit methods as outlined in our help center or promotional emails.
Verify your account before attempting a withdrawal, adhering to the specified criteria in each promotion's details.
Wait for withdrawals to be processed according to our stated processing times.
Verification Before Withdrawals
Before we can process any payout, you must have:
Verified your identity through the submission and approval of required documentation.
Adhered to all terms outlined in each bonus offer or promotional detail.
Made deposits as specified in applicable conditions for promotions with deposit requirements.
Responsible Gambling Expectations
We encourage users to set limits on their gaming activities. You can choose from various tools, including:
Deposit Limits: Set a daily/monthly limit for deposits.
Time-Outs: Take temporary breaks from gaming by locking your account or adjusting time-out periods.
Self-Exclusion: Remove yourself entirely from Cardiff Poker's platform for at least 6 months.
Game Fairness and RNG Systems
Cardiff Poker's games are designed to provide an honest experience. We utilize a Random Number Generator (RNG) system that has been certified as fair by independent auditors. In the event of technical issues or suspicions about game outcomes, please contact our support team for investigation and resolution.
Technical Interruptions or Voided Gameplay
In cases where unforeseen interruptions to gameplay occur:
We may temporarily pause gaming activities.
Technical failures can lead to voiding of certain rounds or a complete refund of deposited sums in exceptional circumstances.
