Cardiff Poker's Commitment to Your Privacy
At Cardiff Poker, we value the trust you place in us when creating an account and using our platform. We strive to be transparent about how we collect, use, and protect your personal data. This Privacy Policy sets out what information is collected by us, why it is collected, and how it is used.
What Information Do We Collect?
To create an account with Cardiff Poker, you will need to provide certain details such as name, date of birth, contact information (email address or phone number), username, password, and security questions. This personal data allows us to identify users securely and ensure they comply with our terms.
We also collect device-related information including the type and version of your operating system, browser, screen resolution, and IP address. This is used to troubleshoot technical issues and improve user experience.
In addition, we monitor usage analytics such as game participation, session lengths, and navigation patterns to understand how users engage with our platform. This data helps us optimize content delivery and enhance user experience.
Cookies and Tracking Technologies
We use cookies on the website for a variety of purposes including:
Data Storage and Retention
Your personal data is securely stored within our servers. We retain this information for as long as necessary to provide services to you unless otherwise required by law or regulation. Once an account becomes inactive due to inactivity (a period of six months or more), we will make best efforts to anonymise your data.
In accordance with applicable laws, users must be at least 18 years old to create an account on Cardiff Poker platform. We employ various measures such as geolocation information from device and additional verification techniques (email + phone) for minor protection.
To secure your account we advise against sharing passwords or using weak/ easy to guess combinations.
For users who are not our customers, we may ask you to verify your age before accessing content that is intended only for adults. This could involve asking for a government-issued ID through the website.
We work hard to prevent suspicious activity on our platform by implementing multiple security layers including two-factor authentication and sophisticated algorithms designed to detect unusual patterns of usage, protecting user accounts against hacking or other forms of interference with their use of our services.
Your Rights Regarding Personal Data
You can view your personal data at any time by accessing My Account > Settings. If there is something that needs changing or if some information has changed, please get in touch.
We are committed to complying with all applicable regulations regarding user rights such as:
You have the right to withdraw consent at any time. If you do so you'll stop receiving emails from us unless we are required by law to send some information.
If you choose to delete your account or correct something we will keep records as necessary for a period of 12 months after it is done (for compliance).