Responsible Gambling
Safe and Balanced Gaming Habits
At Cardiff Poker, we're committed to providing a safe and enjoyable gaming experience for all our players. To help you maintain healthy habits while playing on our platform, we've put together some guidelines for responsible gambling.
Gambling should be treated as entertainment rather than a way to make money. Set realistic expectations and don't chase losses or try to win back money already lost. Take regular breaks from gaming to relax and recharge.
Budgeting and Bankroll Management
Before playing on our platform, consider setting aside a dedicated budget for gaming activities. This will help you stay within your means and avoid overspending.
To manage your bankroll effectively:
Set a maximum deposit amount each session.
Monitor your balance regularly to prevent exceeding your set limits.
Use the "Reality Check" tool (more on this below) to monitor your spend.
Deposit, Loss, Wager, and Session Limits
We offer various tools to help you control your gaming experience:
Deposit Limits: Set daily, weekly or monthly deposit limits via our account settings.
Loss Limits: If you've reached a predetermined loss threshold, we'll temporarily restrict access to the platform for 24 hours.
Wager Limits: Specify maximum bet amounts per spin/session using our "Responsible Gaming" section in account settings.
Session Length: Use our built-in timer (available on desktop and mobile) to track session duration. Take a break when needed.
Reality Checks and Time Reminders
To help you stay focused, we'll remind you of your:
Time spent playing
Balance after each session
Losses exceeding predetermined limits
These regular checks will give you the information you need to make informed decisions about your gaming habits.
Cooling-Off Periods and Self-Exclusion Tools
If you feel like you're losing control or experience any of the following warning signs, we recommend taking a break:
Spends more money than intended
Visits our platform excessively (more than 5 times/week)
Chases losses or wins back lost amounts
Fights with family/friends due to gaming-related issues
You can:
Temporarily exclude yourself from the platform for a set period, between 24 hours and several months.
Contact us via our support email if you're concerned about your habits.
Account Verification and Age Restrictions
To ensure player protection, we require verification of age before allowing access to our services. Verify your identity using our secure online form to enable full functionality on the platform.
Warning Signs of Problematic Gambling
Recognize these signs in yourself or others:
Increased spending beyond intended limits
Preoccupation with gaming-related activities (e.g., reading reviews, participating in forums)
Continued use despite negative consequences for one's life
Dependence on winning amounts
Seek help if you identify with any of these warning signs.
